Privacy Policy for Certavion Learn
Effective Date: January 1, 2025
Welcome to Certavion Learn, an online platform offering certification courses. This document outlines how we collect, use, and protect your personal information when you access our services.
1. Information We Collect
- Personal Data: Name, email address, phone number, postal address.
- Usage Data: Course interactions, website navigation details, device information.
- Support Data: Correspondence records when you contact us for assistance.
2. Use of Your Information
We process your data to:
- Enroll you in certification courses and manage your progress.
- Provide customer support and respond to inquiries.
- Send updates, news, and information about our services.
- Improve the functionality and usability of our platform.
3. GDPR Compliance
Certavion Learn adheres to the General Data Protection Regulation (Regulation (EU) 2016/679). Under this regulation, you have the following rights:
- Right to Access: Obtain a copy of your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data where permitted.
- Right to Restriction: Request limiting the processing of your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct messaging.
To exercise any of these rights, please contact us using the details below or via our Contact Form. We will respond within one month of your request.
4. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files placed on your device. We use:
- Essential Cookies: Necessary for website operation.
- Functional Cookies: Remember your preferences and settings.
- Performance Cookies: Collect anonymous usage data to help us improve.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. Access is restricted to authorized personnel only.
6. Third-Party Services
We may engage trusted service providers for hosting, analytics, and email delivery. These parties adhere to confidentiality obligations and only process data as instructed.
7. Links to Other Sites
Our platform may contain links to other websites. This policy does not apply to those sites. We encourage you to review their privacy policies.
8. Updates to This Policy
We may update this policy to reflect changes in our practices or legal requirements. The latest version is posted on our website with the effective date.
9. Contact Us
If you have questions about this policy or our practices, please contact us:
Certavion Learn
Palais des Nations
14 Avenue de la Paix
1211 Geneva 10
Switzerland
Phone: +41760857466
Business ID: CHE-913.605.424
You may also reach us via our Contact Form.